Advertising has become the cornerstone of many Fortune 500 companies like PepsiCo, Wal-Mart, Best Buy, Microsoft, Apple, and McDonald’s to name a few. The average person may be exposed to as many as 5000 ads a day, compared to the meager 500 back in the 70s (“Cutting Through Advertising Clutter” CBS.com). Just about everything we see is branded with some sort of logo. This past week I noticed that I was being barraged by numerous McDonald’s commercials. One specific commercial stood out to me due to its focus on children peering into the “old school” McDonald’s happy meal boxes. One kid says that they don’t see anything and that “it” isn’t in the box. At the end of the commercial an adult comes on and says that hope is in every box. Going on further that McDonald’s donates a portion of the proceeds to Ronald McDonald House of Charities, just as Wal-Mart does get charity work also. Somehow the fact that these companies rely on unskilled labor, paying little in wages and zero benefits doesn’t sound as good on a commercial as “hope” does.
The McDonald’s corporation has become a prominent feature of our everyday lives. In my immediate neighborhood there are two restaurants about a mile and half apart. Lots of children have memories that include the company’s characters, play areas, and especially their toys. McDonald’s has been in business since 1955 and currently serves 60 million customers a day. They have over 32,000 restaurants in 100 countries (McDonalds.com). The Asia-Pacific, Middle East, Africa (APMEA) region has 7,555 stores (Veseth 2006). McDonald’s has donated $40 million in scholarships since 1985 and continues to donate a portion of its profits to the Ronald McDonald House of Charities and other local charities. Franchise owners often donate to their local communities. For example, one franchise owner in Pennsylvania sent 15 community youths to college. The larger question I suppose is not how much good does McDonald’s do for the plentiful communities it serves, but what impact has it had on the American culture and its pervasiveness into other cultures, shaping it. McDonald’s has successfully created an image of help, hope, and children, and in return the public continuously and conveniently “overlooks” their exploitation and ideologies of consumerism and unhealthy eating (plaguing the most poorest socioeconomic classes with obesity). But don’t forget that McDonald’s supports the “working guy” with the Dollar menu, because that billion dollar CEO cares about YOUR plights.
McDonald’s standardization that consisted of speed, consistency, and low price help the company rise through the ranks to become 106th of the top companies (CNNMoney.com). The company successfully applied Adam Smith’s division of labor, successfully taking and filling an order in 30 seconds or less. Through the diversification of tasks and the reduction of “wasted or excess” time, you are able to get your food in minutes, maybe even seconds; as if waiting was so horrible. Unfortunately this traps us in Weber’s Iron Cage that is based upon efficiency, calculability, predictability, and of course, control. All this indifference leaves little room for creativity and personality. The employee is forced into competition and is alienated from the hundreds of burgers they make, making it “just a job.” Only through the employee’s exploitation is the franchise owners and the McDonald’s corporation able to make the millions to donate to their own charity and send the 3, yes 3, scholarships winners of last years’ competitors to college.
Fast capitalism has caused our communities and families to be sped up, blurring the line between the public and the private. Everything has been intensified making our lives a multitasking nightmare were moms discuss their children on the phone while driving to work. We surf the web while texting and cooking dinner. Children spend unlimited hours completing mundane and “resume building” tasks in efforts to prepare themselves for the employment world. With all of the tests on performativity, is it any surprise that there is a breakdown in interpersonal communication and healthy relationships. McDonald’s has also created a summer camp that seeks to educate and groom the youth for employment.
McDonald’s has also taken commodification to an all new level, turning “hope” into something that can be bought or provided through lots of money. This has also framed their products as a way to “help” others in its efforts to raise its profit margin. Our species being (Karl Marx) has been linked to consumerism; if you want to feel connected to humanity and the self you must buy happy meals and Big Macs. It is not as farfetched as you may think; McDonald’s sales 5,000 Big Macs on an average day. On McHappy Day, Brazil raised $7.8 million from Big Mac sales in one day (rmhc.org). Everything has become a commodity in a world fueled by exploitation.
McDonald’s best represents a globalization that is standardizing our lives, in which we focus on controlling and maximizing our profits. To many other countries, McDonald’s represents American values of overconsumption, violence, sex, and domination. Even though thousands of people purchase their products and use their facilities for various reasons, it does not mean that they welcome the American culture that has the potential to disrupt their cultural values on family, relationships, consumption, work, and education. The world is filled with many good intentions that subliminally socialize people to believe in what the all mighty dollar can do instead of what the individual can create. It is important to remember while criticizing companies like McDonald’s that placing the blame solely on the company denies the individual agency; the individual is still very active in the process.
